Refund Policy

Due to the custom nature of our products, all orders are non-refundable once production has begun.

Proof Approval

Customers receive real image proofs prior to manufacturing. Approval confirms acceptance of design specifications.

Defective Orders

If a manufacturing defect is found, customers must notify us within 7 days of receiving the order with photographic evidence.

If the issue is confirmed to be a production error, we will:
• Offer a replacement
or
• Provide an appropriate partial refund

Shipping costs are non-refundable unless the error was caused by us.